Covid-19 Opens New Doors in Building Webshops with Extended 5G Services

This article provides a two-dimensional approach to webshops. Building webshop was getting more and popular during Covid-19. With the technological extension of 5G, e-commerce might gain market share. study aims determine if there is huge gap between user's exceptions developer’s experience. Based on experience, marketers prefer price-effective, fast, cliche-based solutions enter online market. In contrast, users want use comfortable, reliable, userfriendly platforms. The hypotheses are based this anomaly, research seeks reveal by providing useful practical solutions. House Quality (HoQ) model used gather, compare, analyse expectations multiple stakeholders. main goal identify features driving engagement trust from consumer’s point view. experts’ roles idea were also analysed as an essential pillar variables presented in variables. begins with statistical reasoning topic’s relevance continues defining critical terms. After analysing focus groups interview results, data entered into HoQ model, dimensions compared. Conclusions business recommendations drawn, such possible further directions research.